Comprehensive Voice Communications
A good IP telephony solution increases productivity and enables business process improvement by simplifying and streamlining communications. our converged communications solutions act as both pure IP-based telephone systems and as gateways that inter-operate with an organizations existing voice infrastructure and legacy devices regardless of manufacturer.
We implement the following solutions
- Asterisk
- Swyx Solutions
- TrixBox Pro
- Avaya
- Cisco Call Manager
- Mitel
- Analog Adapter
- Attendant Console
- Call Manager
- Call Processor
- Chassis
- Cordless IP Phone
- Conference Station
- Digital T1/PRI Adapter
- IP Conferencing
- IP Contact Center
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- IP Messaging
- IP Mobility
- IP Phones
- Licensing
- PoE Switches
- Routers
- Unified IP Phone
- Unified Messaging
- Voicemail
- VoIP Gateway
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Asterisk is the world’s leading open source telephony engine and tool kit. Offering flexibility unheard of in the world of proprietary communications, Asterisk empowers developers and integrators to create advanced communication solutions...for free.
Asterisk® is released as open source under the GNU General Public License (GPL), and it is available for download free of charge. Asterisk® is the most popular open source software available, with the Asterisk Community being the top influencer in VoIP.
Asterisk as a switch (PBX)
Asterisk can be configured as the core of an IP or hybrid PBX, switching calls, managing routes, enabling features, and connecting callers with the outside world over IP, analog (POTS), and digital (T1/E1) connections.
Asterisk runs on a wide variety of operating systems including Linux, Mac OS X, OpenBSD, FreeBSD and Sun Solaris and provides all of the features you would expect from a PBX including many advanced features that are often associated with high end (and high cost) proprietary PBXs. Asterisk's architecture is designed for maximum flexibility and supports Voice over IP in many protocols, and can interoperate with almost all standards-based telephony equipment using relatively inexpensive hardware.
Asterisk as a gateway
It can also be built out as the heart of a media gateway, bridging the legacy PSTN to the expanding world of IP telephony. Asterisk’s modular architecture allows it to convert between a wide range of communications protocols and media codecs.
Asterisk as a feature/media server
Need an IVR? Asterisk’s got you covered. How about a conference bridge? Yep. It’s in there. What about an automated attendant? Asterisk does that too. How about a replacement for your aging legacy voicemail system? Can do. Unified messaging? No problem. Need a telephony interface for your web site? Ok.
Asterisk in the call center
Asterisk has been adopted by call centers around the world based on its flexibility. Call center and contact center developers have built complete ACD systems based on Asterisk. Asterisk has also added new life to existing call center solutions by adding remote IP agent capabilities, advanced skills-based routing, predictive and bulk dialing, and more.
Asterisk in the network
Internet Telephony Service Providers (ITSPs), competitive local exchange carriers (CLECS) and even first-tier incumbents have discovered the power of open source communications with Asterisk. Feature servers, hosted services clusters, voicemail systems, pre-paid calling solutions, all based on Asterisk have helped reduce costs and enabled flexibility.
Asterisk everywhere
Asterisk has become the basis for thousands of communications solutions. If you need to communicate, Asterisk is your answer.
our first telephone system
You know that you need to purchase a telephone system, so you can establish contact with your prospects, customers and suppliers, but buying such a system can be a minefield. Even when you have made a shortlist you will get bombarded with questions: How many lines? Do you need voicemail? Do you need fax capability? And so on. Wouldn't it be so much easier if you could purchase a solution today that can meet your current requirements and keep track with your growth plans for the future? You may be planning to stay small and focused or, like most businesses, you may be planning to grow. Either way, you need a telephony system with the right balance of feature-richness versus cost. Also, what about a system where you don't have to actually buy any phones because you can make all you calls via your PC and a headset?
If you plan to stay small, SwyxWare has a cost effective option - SwyxWare Compact - that provides you with business-class IP telephony that until now has only been available to larger businesses. Key telephony applications such as call routing, voicemail, and unified messaging are included with SwyxWare Compact providing you with a complete IP telephony solution at the price that is right for your business.
For growing businesses, SwyxWare Essential is totally scalable across numbers of users and sites and you pay as you grow so you never need to purchase a new phone system again. Adding functionality such as sophisticated call routing and faxing can be done simply through a new license key so applications can easily be added when you feel the time is right for your business.
Other benefits of Swyx include:
Total scalability – SwyxWare is a software phone system that is scalable and can support any number of employees, offices or countries
Improved productivity - Get the latest IP functions so you can offer the best customer service and gain competitive advantage
ECR (Extended call routing) - Never miss a call as it could be your biggest prospect or most important customer
One Network - Manage just one network with no need for expensive voice engineers
Easy administration – adding users or routing calls can all be done internally in seconds, meaning there is no need for expensive engineers
Free Calls - Gain access to free call tariffs and only pay for what you use
Microsoft Integration – Integrates with all existing applications such as Microsoft Outlook, CRM, billing and email
Cost of Ownership – SwyxWare utilises your existing data network and Microsoft® server application which means no requirement for voice engineers and there is no need for phones as the softphone and a headset can be used.
Products: SwyxWare Essential
The SwyxWare Essential software platform is designed to meet the requirements of the medium-large sized business and the smaller business with plans to grow. SwyxWare Essential provides full flexibility for established and growing customers by maximising the options that can be chosen.
Using the SwyxWare Essential server as the foundation stone, the following options can be added:
1. SwyxConference
2. SwyxCTI
3. SwyxECR
4. SwyxFax
5. SwyxRecord
6. SwyxVoicemail
7. SwyxStandby
8. SwyxMonitor
9. ambiLOG
Note: The first 6 option packs can be purchased individually or as a cost effective bundle: the Professional Option Pack
trixbox is a business class IP PBX system based on the Asterisk Open Source PBX Software. trixbox CE is the original free, fully featured, open source PBX application platform system and the new trixbox Pro family (including the free SE version) is a hybrid-hosted solution aimed at reliability, ease of use, and supportability. From small systems with only a few analog lines and extensions to larger installs with multiple T1/E1 connections and hundreds of extensions, trixbox has a solution to meet your business needs.
Ytrixbox features
trixbox is a complete application platform. When you install trixbox you have a powerful application platform at your fingertips. Products included with trixbox include:
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trixbox dashboard
- Asterisk(tm) Open Source PBX
- FreePBX web management tool
- SugarCRM
- Munin (via package manager)
- HUDLite server/admin (via package manager)
- IVRGraph (via package manager)
- phpMyAdmin? (via package manager)
- Webmin (via package manager)
Protocols
- IAX™ (Inter-Asterisk Exchange)
- H.323
- SIP (Session Initiation Protocol)
- MGCP (Media Gateway Control Protocol
- SCCP (Cisco® Skinny®)
- Traditional Telephony Interoperability
- FXS
- FXO
- DTMF support
- PRI Protocols
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