Existing NetSYS Customers
If your company already has an IT or AMC Agreement with NetSYS you can get support by either:
a) Check out IT FAQ section most of the issues might have listed here
b) Login to Client Support section with your username and password and enter the issue in as much details as possible. This is the best and most reliable way to report a problem.
c) Contact the our office by telephone and report your problem. Please be sure to mention your company name, your name and your contact telephone number along with a detailed description of the problem. If it is out of office hours please be sure to leave a message so we can get back to you. If it is an urgent problem use the emergency support option on the same number, this will page an on call engineer who will call you back. (emergency support option may incur additional charges).
New Enquiries
If you are not an existing NetSYS IT support or AMC customer we would require to form an agreement with you prior to being able to provide support services. Depending on your requirements we would be able to provide an AMC service or Ad Hoc support based on hourly rates. Please contact out for further details.
NetSYS
TEL: +971 - 4 - 3389711
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support@netsysconsultants.com